(Latest update 12 July 2011)

WHAT ALL ACT! USERS NEED TO KNOW

A new HotFix Update to ACT! 2011 has recently been published.

HotFix 4 is now available for updating your existing ACT! 2011 Version

ACT! Versions prior to ACT! 2011 will not run Microsoft Office 2010

   Because of the significant advances in computer technology; and, the retirement of older Microsoft Operating Systems  including older versions of Office and Outlook we recommend that you update older versions of ACT! to the latest Version to ensure compatability with these changes.

CURRENT VERSION :        ACT! 2011 (Version 13.1.111.0 Hot Fix 4)

    IMPORTANT

                  The new Patch should be applied to all ACT! 2011 Versions to update and replace earlier releases

If you are running ACT!2011 please check your installed version by going to Help and About Act!i the Help Menu.

                       If you have not previously applied a hotfix to Act! 2011 SP1 you must apply this hot fix

                                      to all machines that employ remote database synchronization.

      This includes all machines that contain the Main Synchronization Database (Publisher), Main Remote Database (Subscriber), and machines that have the ACT! Network or ACT! Internet Sync Services installed.

Need to update to this new release version?

Call or eMail us and we will apply the patch free of charge!

    All machines must have this hotfix applied for synchronization to continue

Please Consult with your administratoror call us for assistance before applying this in a sync environment

SUPPORT ISSUES

Sage have now discontinued their development and support for all versions of ACT! older than Version 2009.

SUPPORTED ACT! PRODUCT VERSIONS

ACT! 2011 (V13) - All Versions

ACT! 2010 (V12) - All Versions

 ACT! 2009 (V11) - All Versions ( Support Discontinues 4Th Qtr 2011)

If you are running an earlier version of ACT! Please consider upgrading to the current versi

We can apply any patches for the product that may have been missed but it is better to protect your investment by upgrading. We offer full support and special upgrade rates to help you make the change .

Note:  ActSoftware continue to provide limited support for all versions from ACT! 4 to ACT! 2008

Users should be aware however that older versions of software may cause problems when running on new systems or when attempting to integrate with newer versions of Microsoft or other Software Packages

   Click on this link to download a 30 Trial of ACT! 2011 Pro for evaluation. 

  (Note: If you already have an older version ACT! database in place you should not use this Trial Version)

Contact us for advice

Sage ACT! 2011 RECOMMENDED RETAIL PRICING

ACT! 2011 Pro products are normally marketed on-line at a Recommended Retail Price

Currently this is a RRP  $445.00 for new licences and RRP $299.00 per licence for an ACT! 2011 Pro Upgrade Licence.

The software is downloaded to your system and installed to the required server and /or workstations.

An additional charge of $39.00 is made if a Media Kit (DVD/CD plus installation manuals is required.

When you buy from a Reseller (Harvey Norman, Dick Smith, or a local PC Store) the Media Kit is included in the Box .

The Retail Version RRP is $458.00 (or $$225 for the Upgrade Version)

Before you proceed with your purchase make sure that a 12 Month Sofware Assurance Plan is incorporated in the price they offer and, they understand your requirements fully.

JULY 2011- PRICING

(all Pricing is GST inclusive @ 15% from 1 October 2010)   

When you purchase from ActSoftware you buy at a reduced price

 Call Us First and take advantage of our latest specials

YOUR BEST PURCHASING CHOICE

(normally at least 7.5% less than than RRP)

Upgrade to ACT!2011 Pro from any version     

ActSoftware Upgrade Price : $275.00/licence      (RRP $305.00)

Includes a 12 Month Software Assurance Cover per licence, free upgrades when a new Version is released. 

New ACT! 2011 Pro Licences

ActSoftware Price : $410.00/licence        RRP $445.00)

When you Buy from ActSoftware and use our services to Implement your required database solution you not only receive

the benefits of our 20 years of working with ACT! to tailor the ACT! Solution to meet your requirements, but also receive

free conversion of your existing database (whether ACT!; Excel; Microsoft Business Access; Goldmine; or any other   database format); plus a 1 hour On-Line Product Familiarisation session.

You also receive 30 Days Free OnLine Support to manage your getting started issues; general support and setup queries.

As part of our Implementation Package we also offer Free Consultancy Advice on how your Database Designand Layouts could be improved to achieve greater productivity.

During Implementation we will run Diagnostics and provide Reports of your System and Software Configrurations

We will also suggest how existing database integrity and security can be improved.

  For Pricing and Support Assistance Contact Us :  sales@actsoftware.co.nz

Special pricing applies to ACT! 2011 supplied to Not For Profit; Educational; Government; Community Service Groups.

ACT! ADD-ON PRODUCTS

ACT! Addon Solutions enhance your Database Solution by adding new capabilities and functionality to meet your business needs. We will work with you to design and develop a Database Solution best suited to your requirements. Where an Add-On Product will improve the solution of enable you to incorporate additional features, such as integration with SmartPhones, Project Management and Advance Quoting we can provide Trial Version of the software and demonstrate how it will improve your business systems.

           ACT! SOFTWARE ASSURANCE PLAN

Through Software Assurance, you'll get peak performance from your SageACT! software.

As part of Sage CRM's (Sage) continuing commitment to provide customers with the world's best selling Contact and Customer Relationship Manager,  Sage regularly upgrades the ACT! by Sage product line to ensure ACT! is fully capable of working with the majority of popular Business and Personal Software.

Because of the rapidly changing software environment most applications packages are now managed on a 12-18 month Redevelopment Lifecycle.  Earlier releases of the products reach Obsolecence 3 years after release due to the demands of new technology affecting systems, hardware, Operating Systems, SmartPhones, and advancement in Broadband and Wireless interfacing.

Software Assurance is an easy-on-the-budget maintenance plan for businesses and personal users that want to keep their systems reliably running on the latest ACT! software without paying full price for upgrades.

All you have to do is keep your Software Assurance subscription current - a pretty easy feat, given that it costs significantly less on an annual basis than sporadically purchasing software upgrades.

Typically, the renewal of your ACT! Software Assurance Plan after the first year is around $NZ70.00 per licence          for the Standard Versions and $NZ $130.00 for the Premier and Enterprise Versions.

This compares very favourably with the normal Upgrade Price of $300.00 for ACT! Standard Licences and $560.00 for Premier/ Enterprise Versions.

The Software Assurance Advantage is that every time Sage release a new version of ACT! (normally every 12 months)   you automatically receive the new version of the software at no additional cost. 

In addition,throughout the lifecycle of the product you will receive any In-version updates, Patches and Hot Fixes that apply.

When ActSoftware Limited is nominated as your preferred Supplier and Service Provider you receive notificationof all Updates and regular Newsletters keeping you abreast of any issues which may affect your use of the product.

We also offer a "Free Upgrade" service to apply the Updates, Patches and Hot Fixes to simplify the task for our  Clients with Software Assurance in place.

CTSOFTWARE SUPPORT SERVICES

Should you experience a problem with ACT! or require advice on the product

email us or call on (7)574 0635   or   Mobile:  021-921-705  

ActSoftware personnel are available online between 0900 - 1800 daily for Support and Advice

On Line Incident Support Charges are: $55:00 per 15 minutes    or  $65.00 per Incident not exceeding 30 minutes.

Email us anytime for Product Sales, Database Design and Development, OnLine Support and Support Services

Send us your User Requirements and we will provide you with a detailed Proposal, Indicative Price Quotation & Implementation Plan

email :  support@actsoftware.co.nz

To check your current version go to Help About ACT! in the Help Menu  and take note of the Serial Number and Version Details

 

 

SOFTWARE UPGRADES AND NEW PRODUCT 

 

If you require an upgrade of existing ACT! software licences or require new software we can install and setup to your requirements within 2-3 days of your confirming your requirements. 

To get you started with minimum delay we can provide a customised NZ Baseline for a nominal fee

 

     USER REQUIREMENT SPECIFICATION AND DATABASE DEVELOPMENT

• We can assist you with development of your database
• Each Customised Database is designed around your current User Requirements
• ActSoftware will incorporate User Specific fields and advise on Layouts, Views and Field Formats
• Your customised database is populated with preformatted fields
• We prepare Field Content and Dropdown Lists to meet your requirements
• Company Logos, Backgrounds and Client Photographs can be incorporated in your Layout Views
• We clean up & convert existing data from an older ACT! Database, Outlook, Excel or other Text formats
• Clean Records are imported into your ACT! Database with any existing Duplicated Records and Notes Merged

Call or email us for more details - outline your requirements or provide us with a "Wish List" and we will advise you on the cost and availability of a suitable solution.

 

 

       NEW LICENCES

Individual ACT! Licences are required for each User nominated to access a database or to use ACT! on a Workstation or Laptop. 

You do not need a separate licence for a copy placed on your Server when considering your investment

Where you will use your laptop as an extension of your workstation when off site (80/20% share) then you do not need two licences

We will assist in establishing your Remote Database on the Laptop to synchronise with your Master Database    

Call or email us outlining your initial requirements and we will provide details and recommendations to implement the most cost-effective solution for your needs. 

Depending on requirements, multiple licences may be eligible for price breaks (discounts) based on quantity.

                                                                                     

 

                                    

          ACT! Add-ons    

         We provide and support a wide range of add-on products to enhance the basic capabilities of ACT!

    Typical Add-On Solutions we Provide and Support include:

                        - SwiftPage Template Design and Development for Drip-Marketing, Newsletters and other Targeted Email

                          Mail out Campaigns

                        - Topline Dashboard Design and Development for enhanced graphic management of your Data, Users and

                           new Table formats

                        - CompanionLink solutions for synchronising contacts and tasks with your PDA or Mobile Phone

                        - Durkin Computing range of enhancements for Tasklists, Contact Lists, Associations, Tables

                        - Stonefield Query for advanced and purpose designed Reports and Queries

                        - QuickBooks Link to ACT!  - View your QuickBooks Records in ACT! and Synchronise your contact

                           databases

                        - QuoteWerks for Advanced Quotation management

                        - Exponenciel - Advanced Menus and Dropdown List Management, Calculations, Auto numbering,

                           Excel Templates etc.

                        - ASAP   Utilities for Excel  - A free Utility to enhance the way you work with Spreadsheets

             You should always ensure that your current investment in application software is protected by applying any

             new patches and version updates. Too many users try to save money by sticking with old versions that

             have been declared "obsolete" and are no longer supported.  If in doubt, call us for assistance.

       You seriously jeopardise your Business and Personal data by attempting to use obsolescent software.

       If you use Microsoft Office Products then you should be using versions which are still supported by Microsoft. 

       To continue to have confidence in your data security, we recommend that your Microsoft Products should be:

       no older than 4years since release:

Ideally you should now be using one of the following versions of Microsoft Office products:

                                               Office 2010 - Outlook 2010 - Word 2010 - Excel 2010

                                               Office 2007 - Outlook 2007 - Word 2007 - Excel 2007

                                               Office 2003 - Outlook 2003 - Word 2003 - Excel 2003

      Microsoft Office 2010 does not work with ACT! Versions earlier than the current ACT!2011

      Microsoft Works and Microsoft Outlook Express are no longer supported. Other applications software may also

         no longer work with the current versions ACT!

               Contact Us with your concerns and we may be able to supply Patches and Fixes for older applications.

         ACT! Integration with Business Accounting Packages

Make sure that the Accounting Package you select is best suited to your needs.

ACT! 2011 (and some earlier versions) can be integrated with QuickBooks 2010/11 to display and manage customer accounts. The integration software enables you to create a new QuickBooks Client from ACT! and/or link an ACT! Contact to an existing QuickBooks client. Once linked the two records are synchronised to reflect any changes made to the Client data in either package.  

You can create Invoices, Sales Orders and other accounting documents straight from ACT! without having to change applications   

        ActSoftware has been associated with Intuit products as Consultants and Suppliers for many years.

We support all QuickBooks and Quicken products including the supply and installation of updates to existing products.

We recommend QuickBooks, Quicken and QuickPos as our preferred Small Business Accounting System because:

• It has one of the World Leaders in provision of reliable Small Business Accounting functionality
• Is widely used internationally so in-depth support and enhancements are readily available
• ACT! Link to QuickBooks enables you to work seamlessly with QuickBooks from within an ACT! contact record
• Interfaces with New Zealand Inland Revenue and NZ Banking System Software for On-Line Reporting & Banking
• QuickBooks integrates & works seamlessly with IMS Payroll Systems to manage your Payroll requirements

  QuickBooks Users should be seriously considering an upgrade to the current QuickBooks Version 2010/11

New Features and Functionality& improved pricing options make the upgrade more attractive to Budget Conscious Users

• You may wish to change to the Annual Fee based QuickBooks Subscription Version.
• This option ensures your QuickBooks Version is updated as each new version, update or patch for no further cost
• Subscription Services provide a cost effective method of maintaining software at a significant discount on the Upgrade Pricing
• Alternately, you might like to consider an On Line Version

       For MYOB Users we have a similar ACT! Add-on working with ACT! 2010 and above. 

           Call us for details on how you can best manage your IT Application Software Replacement Planning